Help

Welcome to Our Customer Service Desk!

We are at the end of the line.
Please feel free to contact our Customer Service Team, we are here to help! :)

Telephone

(786) 881-3720

8 a.m. - 5 p.m. EST (Monday - Friday)

Email

customerservice@thelowex.com

(24 hours a day, 7 days a week)

Address

TheLowex

10931 SW 161st PL

Miami, Fl 33196

United States

Overview | Ordering | Free Shipping Policy | Returns Basic Criteria | Prices & Promotions | User Account | Bulk Ordering | Conditions of Use | Terms of Use | User Generated Content

1. How to return a product?

2. Shipping Time

3. Payment Methods we accept

4. Free Shipping Policy

5. Store Discounts

Becoming a New Customer | Availability of Products | Cancel or Change an Order | Payment Methods Accepted | Order Confirmation | Order Status

Free Shipping Policy | Shipping Process | Tracking your Package | Lost Package | Missed Delivery? | Multiple Orders | Shipping Outside the U.S.

Returns are Simple, Easy and Fast | Basic Return Policy | How to Return an Item for Refund | How to Return an item for Size Exchange | Defective Product

Sales Tax | Do you Accept Manufacturer's Coupons? | Discount Center | Clearance Deals | Is there a place to find the Latest Deals & Savings

Forgot your Password | Change your E-mail Address | Change your Password | Managing your Address Book | Your Orders | Payment Details

Getting a Quote | Minimum Requirement | Product Availability | Carrier Used