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Welcome to Our Customer Service Desk!

We are at the end of the line.
Please feel free to contact our Customer Service Team, we are here to help! :)

 

Telephone

(305) 969 - 1669

8 a.m. - 5 p.m. EST (Monday - Friday)

 

Email

customerservice@thelowex.com

(24 hours a day, 7 days a week)

 

Address

TheLowex

13416 SW 131 St

Miami, Fl 33186

United States

Telephone


Customer Service Desk Main Menu

Overview | Ordering | Free Shipping Policy | Returns Basic Criteria | Prices & Promotions | User Account | Bulk Ordering | Conditions of Use | Terms of Use | User Generated Content


Frequently Asked Questions

1. How to return a product?

2. Shipping Time

3. Payment Methods we accept

4. Free Shipping Policy

5. Store Discounts


Ordering

Becoming a New Customer | Availability of Products | Cancel or Change an Order | Payment Methods Accepted | Order Confirmation | Order Status


Free Shipping Policy

Free Shipping Policy | Shipping Process | Tracking your Package | Lost Package | Missed Delivery? | Multiple Orders | Shipping Outside the U.S.


Returns Basic Criteria

Returns are Simple, Easy and Fast | Basic Return Policy | How to Return an Item for Refund | How to Return an item for Size Exchange | Defective Product


Prices & Promotions

Sales Tax | Do you Accept Manufacturer's Coupons? | Discount Center | Clearance Deals | Is there a place to find the Latest Deals & Savings


User Account

Forgot your Password | Change your E-mail Address | Change your Password | Managing your Address Book | Your Orders | Payment Details


Bulk Ordering

Getting a Quote | Minimum Requirement | Product Availability | Carrier Used